About the Role
Working for a global broker handling US Casualty business. The client is seeking someone with experience of handling claims from first advice to settlement and experience of working with Bokers/Underwriters/Clients and experts.
You will be responsible for the management and control of complex Casualty claims – US predominately, possibly some International (Canada, Australia & other jurisdictions).
Key Responsibilities
Management and control of complex Casualty claims
On receipt of claim notification, identify risk, review details in conjunction with coverage/wordings
Prepare claims file accurately and promptly and maintain claims records
Producing claims information and presenting to reinsurers, and dealing with any resultant instructions, queries and enquiries
Monitoring insurers’ agreement and payment of funds
Identifying any potential errors and omissions
Reporting any claims difficulties immediately to management
Ensuring relevant insurer’s instructions are notified to Client/expert
Ensuring effective liaison and building relationships with Clients, experts, insurers and colleagues
Maintaining claims filing
Keeping up to date with market and system changes
Key Skills & Experience
The client is seeking someone who has experience of handling Casualty Claims. They should have the ability to process Reinstatement Premiums and a good working knowledge of ECF/CLASS and Global XB.
The candidate should have excellent numeracy skills, be a strong communicator at all levels and able to work effectively as part of a team. The role requires the candidate to have a good working knowledge of the Underwriters and markets; and their practices, documentation and customs along with good working knowledge of reinsurance class worldwide and other relevant insurance and regulatory procedures.



