About the Role
We are delighted to be representing an outstanding, highly successful and rapidly growing specialist insurance and reinsurance broker, widely recognised for its entrepreneurial culture, exceptional market expertise and commitment to delivering first-class client service.
This is a fantastic opportunity to join a business that has established an enviable reputation within the London Insurance Market, attracting some of the industry's most respected professionals. With continued investment in its people, a collaborative working environment and genuine opportunities for professional development, this is an excellent platform for an ambitious Claims professional looking to further their career.
Our client is seeking a Claims Associate / Claims Advocate to join its specialist Claims team, with a particular focus on Binding Authority Claims across US Property and Financial Risks.
Working alongside highly experienced Claims Advocates and senior market professionals, you will play an integral role in delivering a proactive, technically focused and commercially effective claims service, ensuring the best possible outcomes for clients.
Key Responsibilities
Support senior Claims Advocates and Managers in the effective handling and management of Binding Authority claims across US Property and Financial Risks.
Manage claims throughout their lifecycle, from initial notification through to agreement and settlement.
Liaise with insurers, clients, brokers and other stakeholders to facilitate the efficient progression and resolution of claims.
Monitor claims activity, proactively following up on outstanding matters and ensuring timely settlement.
Review claims documentation, policy coverage and supporting information to ensure accuracy and completeness.
Maintain accurate claims records, reporting information and supporting documentation.
Ensure claims are processed in accordance with agreed service standards, internal procedures and regulatory requirements.
Identify potential issues, discrepancies or areas of exposure and take appropriate action to mitigate risk.
Develop strong working relationships with internal teams, insurers and external market contacts.
We are particularly interested in speaking with individuals who demonstrate a strong technical mindset, exceptional attention to detail and a diligent, methodical approach to their work.
The successful candidate will ideally possess:
Previous experience within the London Insurance Market, preferably involving Binding Authority or Delegated Authority claims.
Exposure to US Property and/or Financial Risks claims would be advantageous.
A good understanding of insurance claims processes, policy documentation and claims administration.
Excellent organisational skills, with the ability to prioritise workloads and meet deadlines.
A highly diligent and process-driven approach, with strong attention to accuracy and detail.
Strong communication skills and the confidence to engage with colleagues, clients and insurers.
A proactive, professional and conscientious attitude, with a willingness to learn and develop.
Good working knowledge of Microsoft Office applications and the ability to adapt quickly to new systems.
Key Skills & Experience
Binder Claims, Property & Financial Lines