About the Role
A first class Lloyd’s Broker based in the City are looking for a Client Support Assistant.
The role involves the responsibility, management and maintenance of core communications with clients along with the data processing and issuing documents. The role is pivotal in the maintenance of the service delivered to and support of our clients and customers.
Key Responsibilities
Calculation and processing of premiums from data spreadsheets received from Consultants and Clients.
Preparation and management of membership data, including amending the data to be in a consistent format for processing.
Issuing Membership confirmation of cover in a timely and accurate manner.
Preparation of risk renewal data for Account Handlers and Account Executives within time lines set out.
Departmental filing and archive filing, ensuring this is carried out in an accurate and timely basis, maintaining records as required accurately and tidily.
Answering general enquiry telephone calls and managing the department’s email boxes and distribution as appropriate.
Production and organisation of Electronic Mailshots.
Providing general administration support to the department as required.
Key Skills & Experience
Our client is seeking an A Level graduate with no previous experience within insurance but preferably some office experience and also a knowledge of Microsoft Office.
You should be self-motivated with a proactive approach to problem solving with excellent organisation skills and good communication skills as the role will involve discussion with Insured’s and/or Clients, Underwriters and Assistance companies.
You should have excellent attention to detail as print and document proofing is an important part of this role with an ability to prioritise when under pressure and the flexibility with the ability to work alone and as part of a team.