About the Role
Our client is seeking an IMR Technician situated in their Central Technical Team.
The IMR Technician is responsible for providing an efficient and effective Bureau Submissions Processing service to the business whilst adhering to Regulatory, Risk and Compliance requirements.
Key Responsibilities
Adhere to company and regulatory policies, procedures together with mandatory training requirements
Assess incoming processing requests for completeness and take the appropriate actions
Complete Submission processing requests on IMR accurately and within the Service Level Agreements (SLA’s) agreed with the business
Produce accurate and complete bureau documentation
Process Lors entries
Maintain the status of processing requests within the SLA tracking tool
Liaise with Xchanging, underwriters, business units and Insurance Business Accounts (IBA) to resolve queries
Maintain status and commentary updates within the Unforwarded Balances report
Maintain query / rejection log
Liaise with IBA to ensure prompt payment of balances
File relevant documentation electronically as per the agreed structures and standards
Alert manager of deficiencies and suggested improvements in the teams processes, procedures and controls
Key Skills & Experience
The client is looking for someone who has experience in a similar role undertaking Bureau Submissions Processing and who has an understanding of (Re)insurance. Knowledge of Sequel Eclipse system is advantageous.
The candidate should have excellent communication, organisation skills and good technical and industry knowledge. They should possess the ability to multi task and meet processing SLA’s / project deadlines whilst building and maintaining positive working relationships within and across the Group.